Privacy Policy

Last updated: February 22, 2026

1. Information We Collect

We collect information you provide directly, including your name, email address, and property details entered during the home assessment process (ZIP code, home type, square footage, condition ratings, etc.). We also collect usage data such as pages visited, features used, and assessment history.

2. How We Use Your Information

We use your information to generate personalized home sale readiness reports, process payments for premium services, improve our AI analysis algorithms, communicate with you about your account and reports, and comply with legal obligations. We do not sell your personal information to third parties.

3. Data Storage and Security

Your data is stored securely using industry-standard encryption. Payment information is processed by Stripe and is never stored on our servers. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction.

4. Sharing of Information

We may share your information with Stripe for payment processing, AI service providers for report generation (anonymized property data only), and law enforcement when required by law. When you use the share feature, limited report data becomes accessible via the share link.

5. Cookies and Tracking

We use essential cookies to maintain your session and authentication state. We may use analytics cookies to understand how users interact with our Service. You can control cookie preferences through your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal data. You may request a copy of all data we hold about you. You can delete your account at any time, which will remove your personal data from our active systems. To exercise these rights, please use our contact form or visit the Account section to manage your data.

7. Data Retention

We retain your account data and reports for as long as your account is active. Assessment data may be retained in anonymized form for improving our algorithms. Payment records are retained as required by tax and financial regulations.

8. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

For privacy-related inquiries, please reach out through our contact form.